Past Alarm event outputs

Know your opposition – How to influence Claimant Lawyers

This session provides an insight into factors that influence the opposition's decision making processes in terms of acceptance of repudiations and settlement negotiations, together with hints and tips from 'the other side'. As presented by Sarah Chapman, Charlotte Major and Ben Goodchild of Tri-Borough Insurance Service at the Alarm seminar: Message from the dark side on 16 May 2018 in Birmingham.

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Emerging risks

This session looks at the definition and examples of emerging risks and the impacts key emerging risks could have on the public sector. As presented by Rupert Riall of Zurich Municipal at the Alarm seminar: Keeping on top of things on 10 May 2018 in Taunton.

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Modern construction methods - do the numbers add up?

This session looks at the benefits and concerns around modern methods of construction. As presented by Stuart Blackie of Zurich Municipal at the Alarm seminar: Keeping on top of things on 10 May 2018 in Taunton.

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Breach planning for GDPR

This session looks at the new GDPR regulations and practical steps to avoid data breaches. As presented by Becky Tucker of Sovereign Housing at the Alarm seminar: Keeping on top of things on 10 May 2018 in Taunton.

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Soft skills

This session covers why people behave the way they do - and how you can get the best from them, getting the right answers to questions and selling to the room. As presented by Johnny Themans of Good2Great at the Alarm seminar: Modern ways of working on 26 April in Peterborough.

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Managing shared service partnerships

This session covers managing contracts, risks, data protection and IT security. As presented by Alison Goodwin and Bill Sulman of Aon at the Alarm seminar: Modern ways of working on 26 April in Peterborough.

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Highways update and key issues

This session provides an update on current highways law. As presented by Sharon Dysart of DWF at the Alarm seminar: Highways risk and liability in Manchester on 19 April 2018.

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Highways outsourcing risks

This session will highlight what an organisation needs to consider and have in place from a contractual point of view including limits of indemnity. This session will also look at risks that need to be managed when contracts go wrong, and why this happens. As presented by Phil Farrar of RMP at the Alarm seminar: Highways risk and liability in Manchester on 19 April 2018.

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Highways collaboration between local authorities

This session will explore authorities working together in line with the recommendations with the Code of Practice, including engaging with PFIs, highlighting practical examples of ongoing collaboration between a group of councils. As presented by Mandy Williams and Daniel Couldrey of Kennedys at the Alarm seminar: Highways risk and liability in Manchester on 19 April 2018.

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Well managed highways infrastructure

This session will look at the Well-managed highways infrastructure, with the advent of the new Code of Practice. Highway authorities have to demonstrate compliance and cross authority engagement after the two year transition period elapses in November 2018. As presented by John Swift of Boyd Stewart at the Alarm seminar: Highways risk and liability in Manchester on 19 April 2018.

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Highways claims and the code of practice

This session will highlight some good news from a claims handling perspective on the new Code of Practice. As presented by Clive Speed of Zurich Municipal at the Alarm seminar: Highways risk and liability in Manchester on 19 April 2018.

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Fundamental dishonesty - Where we are now

This session looks at fraud, in particular investigation and prosecution of fraudsters. As presented by Chris Booth of Forbes Solicitors at the Alarm seminar: Bring out your risks in Cardiff on 18 April 2018.

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Risk appetite

This session is designed to help risk and insurance managers develop risk appetite for their own organisations. It will cover how risk managers assess the risks they face and link these to their corporate strategy and decide the appetite and tolerance they have for individual risk. The session shares an approach to developing risk appetite and practical examples of ways to integrate into organisations. As presented by Adam Lickorish of Zurich Municipal and Paul Dudley of City of London Corporation at the Alarm seminar: Bring out your risks in Cardiff on 18 April 2018.

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EU GDPR

This session shares the latest information on the new GDPR - ensuring you are prepared for implementation. As presented by Paul Veysey of Dolmans Solicitors at the Alarm seminar: Bring out your risks in Cardiff on 18 April 2018.

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Cyber risk

This session looks at rises in data breaches and cyber attacks, GDPR, the internet of things and automation. Cyber risk is a hot topic and this session will explore whether your organisation is doing enough to understand and protect itself in this area. As presented by Alix Bedford of Zurich Municipal at the Alarm seminar: Bring out your risks in Cardiff on 18 April 2018.

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Social Services, liability to children - The truth, the myths, the future

This session will look at the Court of Appeal's decision, considering what seems like excellent news for local authorities in dealing with the failures to remove claims. What is the reality of the decision and what are the myths? As presented by Kella Bowers of Forbes Solicitors at the Alarm seminar: Friday thirteenth - superstition, bad luck, horror story or myth? in York on 13 April 2018.

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Failing to plan is planning to fail

This session explores the benefits of a robust business continuity approach and demonstrates the adage 'failing to plan is planning to fail'. The session also provides a practitioner's insight into how to deal with your darkest days. As presented by Catherine Wheeldon of County Durham Housing Group at the Alarm seminar: Friday thirteenth - superstition, bad luck, horror story or myth? in York on 13 April 2018.

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Failing to plan and respond to GDPR

This session takes a look at the consequences of getting it wrong, some of the higher risk areas and topics not to ignore, as well as exploring what 25 May really means. As presented by Tamsin Cooper of Langleys Solicitors at the Alarm seminar: Friday thirteenth - superstition, bad luck, horror story or myth? in York on 13 April 2018.

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Debunking the myths of insurance and health and safety

This session looks at how to be effective in operational risk management. As presented by Phil Farrar of RMP and Roger Lye of Gallagher Bassett at the Alarm seminar: Friday thirteenth - superstition, bad luck, horror story or myth? in York on 13 April 2018.

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GDPR and emergency services

This session will explore what GDPR is and how to understand its objectives and philosophy. As presented by Daniel Milnes of Forbes Solicitors at the Alarm seminar: Data rich, insight poor in Birmingham on 6 March 2018.

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Cyber risk

This session will explore rises in data breaches and cyber attacks, and explore whether your organisation is doing enough to understand and protect itself in this area. As presented by Alix Bedford of Zurich Municipal at the Alarm seminar: Data rich, insight poor in Birmingham on 6 March 2018.

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Soft skills

This session will help you to know yourself, know others, build better relationships and become more effective. As presented by Johnny Themans of Good2Great at the Alarm seminar: The future - your rose or your thorn on 14 February 2018.

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GDPR, the day the ICO came to call

This session explores Hampshire County Council's experiences of an ICO audit and how that has informed their approach to GDPR implementation. As presented by Peter Andrews of Hampshire County Council, at the Alarm seminar: The future - your rose or your thorn on 14 February 2018.

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Emerging risks

This session explores the rapid, powerful convergence of big technological changes, including autonomous vehicles, biotechnology and robotics. As presented by Ron Ruston of Kennedys at the Alarm seminar: The future - your rose or your thorn on 14 February 2018.

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Vicarious liability

This session looks at the laws around vicarious liability as presented by Tom Walshaw of DAC Beachcroft at the Alarm insurance seminar 18 January 2018.

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Cause, investigation and liability for flooding

This session looks at liability in four areas of damage caused by different flooding incidents, as presented by Michael Duxbury, Plexus Law at the Alarm insurance seminar 18 January 2018.

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A view of the Councils less well known and understood insurance covers

This session looks at insurance covers such as fidelity guarantee/crime; works in progress; business interruption; personal accident / business travel, as presented by Phil Farrar of Risk Management Partners at the Alarm insurance seminar 18 January 2018.

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CN & GN v Poole Borough Council

This session looks at the negligence case of CN & GN v Poole Borough Council, as presented by Tom Walshaw of DAC Beachcroft at the Alarm insurance seminar 18 January 2018.

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A guide to subsidence claims

This session looks at the causes and indications of subsidence and how to deal with claims, as presented by Graham High at the Alarm insurance seminar 18 January 2018.

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The property flood resilience action plan: Where are we now?

This session will look at how to successfully defend flooding claims, as presented by Matt Barker, BRE Centre for Resilience at the Alarm insurance seminar 18 January 2018

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Media management - turning poor press into something positive

The session will look at media management and how to spin negative press to your advantage, as presented by Clive Speed from Zurich Municipal at the Alarm North East and Yorkshire event 2017.

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Occupiers' liability

This session will look at defective premises, how to avoid them and if necessary, how to defend them, as presented by Simon Hills from Plexus Law at the Alarm North East and Yorkshire event 2017.

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Specialist insurance - A story of austerity in Lapland

This session will look at specialist types of insurance, including accident insurance and professional indemnity, as presented by Philip Farrar from Risk Management Partners at the Alarm North East and Yorkshire seminar 2017.

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GDPR is coming to town

This session will look at data processing and data integrity. The session also details processing, consent, data loss and data reporting, as presented by Daniel Milnes from Forbes Solicitors at the Alarm North East and Yorkshire event 2017.

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Occupational diseases - how to manage and monitor them effectively

This session will look at occupational diseases and how to manage and monitor them effectively, including repetitive strain industry and work-related deafness, as presented by John Mackenzie from Kennedys at the Alarm North East and Yorkshire event 2017.

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Horizon scanning

This session will look at horizon scanning, as presented by Deborah Edwards from Weightmans at the Alarm North East and Yorkshire event 2017.

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Managing your claims handler

This session looks at getting the most out of your claims management programme, to assist in getting the service you require, or if handled in-house, to help assist in assessing your own service, as presented by Philip Farrar and Ian Ross-Bain at the Alarm North West seminar 2017.

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When is dishonesty also contempt?

This session looks at the recent case at Doncaster, where a custodial sentence was given to a fraudulent claimant, after the Court of Appeal recently provided commentary on fundamental dishonesty and QOCS protection following the Jackson reforms, as presented by Peter Wake from Weightmans at the Alarm North West seminar 2017.

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Managing tree risks

This session will look at a tree risk management system that should minimise the risk of harm or damage and also put tree owners in a position to defend claims. The session will cover; the use of risk assessment and concept of zoning, tree works, inspection systems and record keeping, as presented by David Hounsell from Zurich Municipal at the Alarm North West seminar 2017.

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What is the future of defence pleadings in suspected fraudulent claims?

This session looks at the future of defence pleadings in suspected fraudulent claims, focusing in on the Howlett & Howlett v Davies & Ageas case of March 2013, as presented by Ian Davison from Weightmans at the Alarm North West seminar 2017.

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GDPR - What does it mean for claims data

This session looks at GDPR and what it means for risk and insurance teams. It will provide practical tips on what should be considered, ahead of next year and potential implications for organisations, as presented by Kurt Rowe from Weightmans at the Alarm North West seminar 2017.

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GDPR - Introduction and Privacy Impact Assessments and Information Asset Registers

This session looks at GDPR and the forthcoming changes on Data Protection commencing in May 2018, as presented by Becky Turner from Sovereign Housing at the Alarm South West seminar 2017.

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Achieving effective influence on emergency service driver safety performance

This session looks at human performance factors in driving, driver training and education and organisational influence on operational performance, as presented by Stuart Gemmell from Gallagher Bassett at the Alarm Blue light collaboration 2017.

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Hazard perception

This session looks at assessing hazard perception in the fire service, focusing on prospective studies, HP tests and previous studies of hazard perception, as presented by David Crundall from Nottingham Trent University at the Alarm Blue light collaboration 2017.

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Road risks: A legal perspective

This session looks at the legal and financial consequences relating to blue light road related incidents, as presented by Elizabeth Bower from Forbes Solicitors at the Alarm blue light seminar 2017.

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Motor insurance risk management

This session looks at road risk management, specifically, motor insurance risk management, as presented by John Shaftoe and Dereck Archer from Maven Public Sector at the Alarm blue light collaboration seminar 2017.

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An update on the Policing and Crime Act 2017

This session looks at the impact of the Policing and Crime Act 2017 and it's two key aspects: collaboration and governance and accountability, as presented by Martin Forshaw from Weightmans at the Alarm Police seminar 2017.

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Running a risk workshop

This session will look at how risk professionals can develop their existing skills and abilities on how to effectively engage groups on the topic of risk, as presented by Ashley Easen from Gallagher Bassett International Ltd the Alarm South East seminar 2017.

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Risk protection arrangement (RPA) scheme for academies

This session will look at what the RPA scheme covers, the history of the RPA so far and will give an insight on the feasibility of work ongoing, as presented by Clive Sillince from RPA at the Alarm South East seminar 2017.

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Setting a risk appetite

This session looks at what risk appetite means to you, as well as developing risk appetite and how to set boundaries for risk taking, as presented by Adam Lickorish from Zurich Municipal at the Alarm South East seminar 2017.

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Managing Evidential Risk

This session looks at the injury claims process, evidential risk exposure and evidential risk management, as presented by Matthew Beard from Dr. Watson at the Alarm South East seminar 2017.

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Data protection and GDPR

This session looks at key data exposures, perimeter risk, responsibilities for data belonging to third parties and the consequences of breaches, as presented by Tim Smith from BLM at the Alarm South East seminar 2017.

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GDPR - Our journey towards compliance

This session looks at the journey for Devon & Somerset Fire and Rescue Service towards compliance and some of the practical steps they have taken to prepare, as presented by Sarah Bailey from Devon and Somerset Fire and Rescue Service at the Alarm South West seminar 2017.

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Cyber Risk

This session will look at rises in data breaches, cyber attacks, cyber security and cyber risk, as presented by Alix Bedford from Zurich Municipal at the Alarm South West Seminar 2017.

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Is GDPR driving you crackers? A local authority view

The session looks at how GDPR will affect local authorities and how Gloucestershire, in particular, is planning to ensure compliance with the new legislation, as presented by Nick Holland from Gloucestershire County Council at the Alarm South West seminar 2017.

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Floody hell

This session looks at the impact of Storm Frank on Aberdeenshire Council, from an insurance, loss adjustor and partnership working perspective, as presented by Ruth Kydd from Aberdeenshire County Council and David Gear from Cunningham Lindsey at the Alarm Scotland Conference 2017.

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The risk manager of 2020

This session looks at the changes in the public sector and how risk managers will need to draw on new as well as traditional skills, as presented by Alix Bedford and Anne Norrie from Zurich Municipal at the Alarm Scotland Conference 2017.

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Celebrating scottish successes at the Alarm risk awards

This year's Risk Awards dinner at the Alarm Conference in June proved to be a very successful night for Scottish Members who won in four categories, as presented by Michelle McMillan from City of Edinburgh Council, Hugh Coyle from Falkirk Council and David Johnstone from Scottish Fire and Rescue Service at the Alarm Scotland Conference 2017.

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Soft skills interactive workshop

This session looks at strategies to engage all participants in constructive dialogue, develop professional relationships and facilitate collaborative decision making that fosters commitment–not just compliance- to common goals, as delivered by Karen Dammer and Stewart Graves from Co-operative Learning Consultants Ltd at the Alarm Scotland Conference 2017.

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Scottish Fire and Rescue Service - transformation

This session looks at the changing risks facing communities in Scotland and the proposals for the SFRS redesign, as delivered by Ross Haggart from the Scottish Fire and Rescue Service at the Alarm Scotland Conference 2017.

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Civil Litigation Update

This session looks at an overview of the previous 12 months in terms of important cases law, legislation and hot topics impacting on local authorities and their insurers in the world of civil liability and risk management, as presented by Calum Fife and Pamela Stevenson from Weightmans LLP at the Alarm Scotland Conference 2017.

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Well managed highways infrastructure

This session looks at providing managers with an update and knowledge, to discuss progress with the alignment to the highways infrastructure, as presented by Malcolm Paterson from Gallagher Bassett International at the Alarm Scotland Conference 2017.

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Education governence review in Scotland

This session looks at the public sector reform, public sector finances and the attainment gap, as delivered by George Black from Strathclyde University at the Alarm Scotland Conference 2017.

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Leading transformation - embracing risk

This session looks at the 2017 Scotland local authority CEO risk report, as delivered by David Forster and Anne Norrie from Zurich Municipal at the Alarm Scotland Conference 2017.

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Risk management pitfalls of alternative delivery models

This session looks at service delivery models, the implications for insurance and real life examples, as delivered by Phil Farrar from Risk Management Partners at the Alarm Scotland Conference 2017.

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Limitation: Insurance focused and driving the agenda - influencing change

This session looks at the proposed changes, what they mean to local authorities and whether a pre-action protocol may assist in managing potential exposure, as delivered by Rory Jackson from Kennedys Law at the Alarm Scotland Conference 2017.

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Limitation (childhood abuse) bill - risk focussed

The sessions looks at and discusses the range of non-insurable risks associated with the Bill and the Scottish Child Abuse Inquiry, as delivered by Alan Ross from Zurich Municipal at the Alarm Scotland Conference 2017.

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Impact of Ogden

This session looks at the Odgen rate and what has changed, providing real life examples, as delivered by Nigel Cooper from Aon at the Alarm Scotland Conference 2017.

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GDPR - Love it or loathe it

This session looks at GDPR, covering accountability, fines, DPO, consent and other lawful bases for processing data, as presented by Ron Ruston of Kennedys Law at the Alarm data day on 23 October 2017.

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Embedding GDPR in WM Housing

This presentation looks at work that WM Housing Group have been doing in preparation for the GDPR and will cover data mapping, communication, strategy and data rules. Karen shares her approach and highlight some of her findings and pitfalls, as delivered at the Alarm data day on 23 October 2017

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Risk implications of GDPR and cyber risk

With data breaches, cyber attacks on the rise and with the backdrop of significant regulatory changes (as a result of GDPR) on the horizon are UK organisation doing enough to protect themselves from these growing threats? This presentation explores this question and more, as delivered by Anthony Connolly from Zurich Municipal at the Alarm data day on 23 October 2017.

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Lincolnshire County Council’s ransomware attack 2016

On Tuesday 26 January 2016, Lincolnshire County Council was subject to a malicious software ('malware') attack on its IT system. The attack led to a shutdown of council IT systems as the authority investigated the malware’s impact. Eventually, council systems and online services were fully restored after being out of action for almost a week. This presentation provides an overview of the impact of the attack, the response and the lessons learned, as delivered by Mandy Knowlton-Rayner and Kelly Blakeley from Lincolnshire County Council at the Alarm data day on 23 October 2017.

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Alarm data day threat intel source list

This document provides a list of useful links to help build visibility of cyber threat, as provided by Gary Brailsford-Hart from City of London Corporation in relation to the Alarm data day on 23 October 2017.

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The practicalities of running an insurance tender

This presentation explores the process of an insurance tender and provides tips as to how to get the best from the process. It assesses the quality and quantity of information, timelines and timetables, the type of information to include and how this all differs depending on the Lot involved, as delivered by Bill Sulman and Alison Goodwin from Aon at the Wales seminar on 17 October 2017.

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An insurer's review of a tender

This presentation explores what insurers look for in a tender and how they use the information. It looks at how the information impacts upon the pricing and the programme design, as well as how the customer can help both improve price and quality/programme offered, as delivered by Philip Farrar from Risk Management Partners at the Wales seminar on 17 October 2017.

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Pitfalls and traps of the tender process

This presentation considers the common pitfalls and traps of the tendering process from a legal perspective. It looks at the interplay between EU law and the public procurement regime in the UK, as well as the potential impact of Brexit, as delivered by Peter Ware and Nick Hurley from Browne Jacobson at the Wales seminar on 17 October 2017.

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Commercialisation - what does it mean in the public sector

This session will consider risks, opportunities, examples and tips on managing the commercialisation agenda, as delivered by Anthony Connolly from Zurich Municipal on at the Midlands seminar on 13 October 2017.

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Brexit: examining the implication for public sector risks, insurance and claims

This session look at Brexit and the implications for public sector risks, insurance and claims as delivered by Alistair Kinley from BLM at the Midlands seminar on 13 October 2017.

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What you need to know about vicarious liability

This session provides a definition and context of vicarious liability, how it has evolved, where it is now and where it is going, as delivered by Helen Brown and Hannah Beddis from Weightmans on 29 September 2017.

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A barrister's perspective on fraud

This session will look at ways of proving fraud, pleading fraud and alternative defences, as well as S57 QOCS, costs and committal as delivered by Corin Furness from Parklane Plowden Chambers on 29 September 2017.

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Catastrophic injuries

This session will look at catastrophic injuries and why they are different, as well as how technology is helping including robotics and advanced prosthetics. This session will also explore fraud and surveillance of such injuries as delivered by Emma Cahill from Langleys Solicitors on 29 September 2017.

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Claims against social services

This session will look at claims against social services, including providing an update on the Alarm children's services guidance published last year and horizon scanning as delivered by Kella Bowers at Forbes Solicitors on 29 September 2017.

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Challenges in setting a sustainable insurance programme and premium

This session provides an understanding of the challenges facing insurers involved in the public sector and how to understand tender results and calculate a premium, as delivered by Philip Farrar from Risk Management Partners on 29 September 2017.

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GDPR and housing: What you need to know

GDPR is coming in May 2018 - what does that mean for the Housing sector? What new risks and liabilities does it create and how will it affect the use and abuse of data protection in litigation? This session provides advise on the transition to GDPR in the housing sector and will share some of that experience, as delivered by Daniel Milnes from Forbes Solicitors on 22 September 2017.

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A regulatory update including in depth assessments (IDAs) and the sector risk profile

This session explores in depth assessments (IDAs) and the sector risk profile. This session will reflect on the Regulator's experience of conducting IDAs over the last couple of years and what providers can expect from an IDA. It also looks at the recently published sector risk profile and how specific risks can flow through into regulatory judgement, as delivered by Mick Warner from Homes and Communities Agency on 22 September 2017.

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Planning for the unexpected

This session looks at what major loss is and how to prepare for it, using a case study example from Thirteen Housing Group, as delivered by Martin Clemmit from Zurich Municipal and Carolyn Halpin from Thirteen Housing Group on 22 September 2017.

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The evolution of terrorism insurance to meet the current changing threat

This session will provide an update on the current terrorist threat and explore available terrorism insurance solutions including Pool Re and standalone market insurance. This session will look at a suggested approach and reflect upon how the insurance market has responded to the recent events in Manchester and London, as delivered by Jonathan Rae and Julius Degutis from Arthur J. Gallagher on 21 September 2017.

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Comprehensive risk management self assessment checklist

This resource supports the discussion held at the Scotland seminar on 22 May 2017.

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The three lines of defence

This resource supports the discussion held at the Scotland seminar on 22 May 2017.

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Risk hierarchy

This resource supports the discussion held at the Scotland seminar on 22 May 2017.

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Principal risks and uncertainties

This resource supports the discussion held at the Scotland seminar on 22 May 2017.

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Notes from flip chart discussion at the Alarm risk and insurance forum

This resource supports the discussion held at the Scotland seminar on 22 May 2017.

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Emerging risks: the future is coming - the future is now

2017 Alarm Conference, as presented by Tilden Watson and Sarah Pearson from Zurich Municipal - This session focuses on how 21st century risk is evolving and what it looks like for the public sector, looking at some of the ‘new’ risks in 2017, and how these risks may impact your organisation and you as a risk manager.

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Hacked - not if, when handout

2017 Alarm Conference, as presented by Debbie Bowring and Helen Bettesworth from Lincolnshire County Council - This handout supports the session providing information on Lincolnshire County Council's cyber attack.

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Emergency response: Shoreham air crash

2017 Alarm Conference, as presented by Marvin Smith from West Sussex Fire and Rescue Service - This session focuses on the Shoreham air crash and the resulting emergency response following the event.

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Back to school - managing the complex risks

2017 Alarm Conference, as presented by Carol Dalton, Caroline Elson and Sarah Dalton from Langleys - This session focuses on how to manage risks in schools by explaining legal principles including vicarious liability and non-delegable duties and looking at implications of the Compensation Act.

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Staying ahead of the PACE - a police law update

2017 Alarm Conference, as presented by Mark Stanger and Lauren Ireland from Hill Dickinson - This session will provide an update on various laws including General Data Protection Regulations and disapplying QOCS.

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Alarm bells (and sirens) handout

2017 Alarm Conference, as presented by Alix Bedford and Kevin Morris from Zurich Municipa - This handout supports the session providing information on crisis management.

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Alarm bells (and sirens)

2017 Alarm Conference, as presented by Natalie Puce and Paul Tarne from BLM - This session looks at different situations in which fire and rescue services and other public sector organisations may be investigated by the police and HSE in respect of their actions and the actions of their employees while undertaking their duties. It places focus upon emergency scenarios where the actions of individual officers attract particular scrutiny.

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A strategic approach to the mitigation of financial and human resourcing risks

2017 Alarm Conference, as presented by Narinder Phagura, Richard Luckman and Mark Stanley from Sandwell Council - This session will look at Sandwell Council's introduction of ‘Jobs Promise’, guaranteeing employees a job for two years, the ‘Planned Leavers Register’ and a ‘Talent Management Strategy’, all which are aimed at ending the recruitment-redundancy cycle and providing job security alongside austerity.

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Managing your claims handler

2017 Alarm Conference, as presented by Phil Farrar from RMP and Ian Ross-Bain from Gallagher Bassett - This session provides an in depth guide on how to get the most from your claims management programme and ensure the claims team you appoint deliver the service you require.

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Don't be chicken: putting risk appetite into practice

2017 Alarm Conference, as presented by Janie Buckley from Plymouth Community Home and Dr Simon Ashby from Plymouth University - The social and affordable housing sector is facing a wide range of risks in 2017, from Brexit to benefits (e.g. Universal Credit). In such an environment it is tempting to play it safe and avoid risk where possible, especially in the face of pressure from nervous regulators and lenders. However it is in such environments that risk taking becomes even more important, if housing organisations are to continue to provide high quality housing and excellent customer service. This session outlines how one housing organisation, Plymouth Community Homes, overcame this challenge to develop an effective risk appetite framework.

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Risk management - a battle not a war

2017 Alarm Conference, as presented by Denise Abel from Essex County Council - The risk management agenda needs to inspire enthusiasm and be seen to add value in times of continuing change and with a diminishing financial envelope. The challenges of getting the board ‘buy-in’ while ensuring risk management is part of ‘normal’ service delivery across the organisation is not an easy task. This session looks at options and explores ideas for how this can be achieved.

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Emergency services: sirens, and the rocks of recent law

2017 Alarm Conference, as presented by Simon Hills and Matt Smith from Plexus Law - This session considers the recent developments in the common law and how they affect the duties and responsibilities of our emergency services, looking at if the incremental widening of those duties will create new obligations and if so to whom are the duties owed, and how, in practice, will they be met.

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Crisis management - the changing face of terrorism

2017 Alarm Conference, as presented by Justin Priestley from Arthur J. Gallagher - This session will look at the changing landscape of terrorism, focusing on crisis management plans for different types of terrorist attacks.

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Ensuring your alternative service delivery model is a healthy organisation

2017 Alarm Conference, as presented by Marc Eyre from Dorset County Council - Council's continue to seek innovative and transformational ways to deliver services. New ways of working can lead to greater efficiency, financial rewards and improved outcomes where they are well managed, however they are not without risk. An appropriate and proportionate degree of governance and scrutiny needs to be maintained by the authority, as the commissioner of the services. This session explores how organisations can gain assurance that the new delivery model is "a healthy organisation" based on Dorset County Council's highly commended 2016 Strategic Risk Award entry.

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Assessing multiple impacts of service changes

2017 Alarm Conference, as presented by Caroline Evans and Heather Delonnette from Powys County Council - Wales is unique in having legislation that requires public bodies to consider: their contribution to seven well-being goals, using five ways of working or principles, and how they are improving their communities for future generations. To help services meet these requirements as well as equalities, the Welsh language, corporate priorities and obligations, and risks in a consistent and straightforward way, an integrated impact assessment was developed. The template, together with guidance and training, has enabled all staff to meet multiple statutory and regulatory obligations and allowed decision-makers to understand the full implications of budget and policy changes. This session explores the template and how it can be applied to other organisations.

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Emerging risks

2017 Alarm Conference, as presented by Ron Ruston from Kennedys - The recognition that we are seeing a rapid, powerful convergence of big technology changes cannot be ignored. This session focuses on various technological advances including autonomous vehicles, genetic editing, sensors, biotechnology, 3D printing, robotics, and artificial intelligence and the risks they pose.

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The Policing and Crime Act - the first six months

2017 Alarm Conference, as presented by Martin Forshaw from Weightmans and Malcolm Gerry from Cheshire Police - This session analyses the key forms of collaboration projects, the main legal issues that impact them and how to succeed. It will consider effective governance and legal structures and look how they have been employed in practice through real life case studies. The session focuses on how to avoid financial and operational risk.

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Mitigating the risk of escape of water

2017 Alarm Conference, as presented by Richard Parslow and Paul Redington from Zurich Municipal - This session focuses on the importance of planning to mitigate the damage caused by escape of water. It shares insight and knowledge on how to reduce the risk to your property and how new technology can be used to detect potential issues before damage can be caused.

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Key issues for insurance officers in a world where councils are no longer delivering services directly

2017 Alarm Conference, as presented by Nick Hurley and Peter Ware from Browne Jacobson - Procurement has become even more challenging following changes to the procurement regulations and with the impact of Brexit on the horizon. This session looks at what you need to consider during the procurement and/or appointment of delivery partners. It provides tips and practical guidance for successful contract management and demonstrates how to minimise the risks and give an outline of the legal position when risks arise.

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Insurance pitfalls of alternative service delivery models

2017 Alarm Conference, as presented by Alison Goodin and Deborah Ball from Aon - This session looks at why public sector organisations are looking at alternative service delivery models and the different types of delivery models available.

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Management of risk in law enforcement - implementing

2017 Alarm Conference, as presented by Kath Holder and Simon Whincup from West Midlands Police - The Management of Risk in Law Enforcement (MoRiLE) project was created in 2014 to develop a common methodology and language for the assessment of threat risk and harm throughout the law enforcement community and their partners. This session provides an update on the programme and explores the future world for law enforcement where risk modelling is digitally enabled and holistic.

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Carrying the can: liability for the torts of third parties

2017 Alarm Conference, as presented by Andrew Warnock QC and Lisa Dobie from 1 Chancery Lane - Recent years have seen an expansion in the law of vicarious liability. Claimant lawyers are also increasingly resorting to arguments of "non-delegable duties" in claims against public authorities, from highways to social care. This session looks at the differences between the two bases of liability, when such liability will arise When an authority will be liable for the acts of elected members.

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Working in a new shared service

2017 Alarm Conference, as presented by Sally Coates from Gloucestershire County Council - We are living in a new world, where we are expected to share everything with each other. "Partnership" and "collaborative" are the 'buzz' phrases. It's not about 'taking over', it's about working together to a common aim. This session will provide tips and tricks of collaborative and joint working amongst organisations.

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Merger - the hidden risks

2017 Alarm Conference, as presented by Richard Gormley from PSI - This session examines the risks of distraction mergers, potential mergers and discontinued mergers and the distraction to day-to-day business and consider how balance can be managed and maintained.

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Hacked - not if, when?

2017 Alarm Conference, as presented by Debbie Bowring and Helen Bettesworth from Lincolnshire County Council - In January 2016, Lincolnshire County Council was subject to a malicious software ('malware') attack on the IT system. The attack, triggered when an employee clicked on a malicious attachment in an email, led to a shutdown of Council information technology systems as the authority contained and then investigated the malware's impact. This session runs through the specific case study for Lincolnshire, looking at lessons learnt, what went well and what could have been improved.

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Local authority litigation update

2017 Alarm Conference, as presented by Chris Webb-Jenkins and Helen Brown from Weightmans - This session provides an update on local authority litigation including duty of care, data protection, deprivation of liberty and occupiers' liability.

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Commercialism: the reality

2017 Alarm Conference, as presented by Ken Lyon from Birmingham City Council - This session looks at the commercialisation of Birmingham City Council focusing on rebranding, investment and future opportunities.

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Know your opposition - how to influence claimant lawyers

2017 Alarm Conference, as presented by Ray Chitty, Sarah Chapman, Charlotte Major and Ben Goodman from Tri-borough Insurance Services - Having recruited four solicitors/para legals from claimant law firms and practices, this session considers what factors influence the opposition's decision making processes in terms of the acceptance of repudiations and settlement negotiations. The session also includes other tips from the other side including what happens at a claimant's case conference and how your correspondence and detail will influence the decision process.

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Motor fleet management

2017 Alarm Conference, as presented by Steve Vachre and Paul Hilton from JLT Specialty Ltd - This session focuses on the analysis of motor claims data and using the results to turn problem fleets around. When linked to a risk management approach and new technology, it can deliver significant reductions in premium and the cost of self-funded loss.

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Challenges of an ageing population: opportunities and risks

2017 Alarm Conference, as presented by Yvonne Castle from Johnnie Johnson Housing Trust - This session considers how one housing association has embraced the challenge of an ageing population.The Trust’s social alarm contact centre, Astraline is maximising the opportunities that new assistive technology offers to support residents living independently.

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Prudence: a simple approach to risk culture

2017 Alarm Conference, as presented by Alasdair Marshall from Southampton University - The session advocates the promotion of ‘prudence’ as a means to build healthy cultures of risk and ethics in any type or size of organisation. It will be argued that promoting prudence can be straightforward in terms of the training, incentivisation and leadership required. Moreover, a key consideration will be that prudence offers the risk profession a terminology to communicate the idea that risk management is fundamentally an ethical practice; that is, one cannot manage risk well, without also doing so ethically.

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The caveman speaker – blue light stress

2017 Alarm Conference, as presented by Carl Rosier-Jones - With Government cuts and the motto of ‘getting more for less’, the growing risks that face policing organisations today are steadily impacting on one key area that policing can never do without: the troops. This session will help refocus managers and an organisation's direction, for them to look after the most important asset that they control.

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Commercialism: the different options

2017 Alarm Conference, as presented by Mandy Knowlton-Rayner from Lincolnshire County Council - This session looks at the differing ways in which public services are becoming more commercial and at what options are available. Using specific case studies, delegates will consider what the risks are to this approach and why some have succeeded while others have not.

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Trials and tribulations – trial preparation and conduct

2017 Alarm Conference, as presented by Alex Foster and Catherine Souter from Parklane Plowden Chambers - This session will offer practical hints, tips and advice for solicitors, in-house claims handlers and insurance practitioners in preparing for trial on a range of topics including: Mills v Barnsley – happy 25th birthday!, Post Enterprise Act actions in employer liability claims and fundamental dishonesty and fraud. This session provides an understanding of some of the more technical aspects to consider when preparing cases for trial.

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DPA, HRA, DOL, FOI - post Brexit

2017 Alarm Conference, as presented by Kella Bowers and Lucy Harris from Forbes Solicitors - Following Forbes' session on managing the developments in data protection, human rights, deprivation of liberty and freedom of information at the 2016 Alarm Conference, this session moves on to consider the effect that Brexit may have on the development of the law in these areas.

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Ng homes' response to risk management within housing stock and community

2017 Alarm Conference, as presented by John Devine from ng homes - The session outlines the work of ng homes' corporate strategy in managing and mitigating risk within the organisation and its subsidiary facilities management company ng2. It also highlights the organisation's strong commitment to working with a wide range of partners to impact on this area and will include a specific example of partnership working with Scottish Fire and Rescue Service which resulted in winning the Alarm Partnership Award in 2016.

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Will you sink or swim? It’s all in the planning

2017 Alarm Conference, as presented by Martin Nixon from Rochdale Borough Council and Ron McKnight from Travelers Insurance - When Rochdale Borough Council experienced floods on Boxing Day 2015, the planning they had done, supported by a desktop exercise with Travelers Insurance, helped ensure that they didn’t sink. In fact, the Council went on to win the 2016 Alarm Resilience Award. This session explores the plan created by the two organisations.

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Claims trends in the public sector

2017 Alarm Conference, as presented by Phil Farrar from RMP - This session looks at how claims profiles have altered through the years and the various influences on the claims profile, from claims farmers to the introduction of the Portal. This session also focuses on larger claims and why they are so costly and such a concern to the public sector insurance market.

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Risk and reward in companies owned by the public sector

2017 Alarm Conference, as presented by Robin Porter from Luton Borough Council - This session looks at the asset investment and management of Luton Borough Council and London Luton Airport.

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The risk manager of 2020

2017 Alarm Conference, as presented by Alix Bedford and Kevin Morris from Zurich Municipal - The public sector is changing at an alarming rate. Business models are evolving and bringing with them a different risk appetite. This session looks at these changes and suggest ways a Risk Manager should operate to add value in these new look organisations.

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Fraud

This session looks at fraud and the shared service used by Gloucestershire County Council, Stroud District Council and Gloucester City Council, as presented by Janet Bruce from ARA Shared Service at the South West seminar on 18 May 2017.

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General Data Protection Regulations

This session looks at General Data Protection Regulations, as presented by Sue Nugent from Devon Fire and Rescue Service at the South West semina on 18 May 2017.

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Supply chain resilience and future challenges

This session introduces delegates to the supply chain, exploring resilience and future challenges as presented by Adam Lickorish from Zurich Municipal at the South East seminar on 15 May 2017.

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Good governance and risk - the International Framework for Good Governance and how it applies to the public sector

This session looks at the new International Framework for Good Governance, exploring examples of local codes including Brighton and Hove City Council's Corporate Risk Assurance Framework, as presented by Diana Melville from CIPFA and Jackie Algar from Brighton and Hove City Council at the South East seminar on 15 May 2017.

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Health and social care integration

This session looks at integration health and social care organisations, exploring the challenges and requirements such merges raise, as presented by John Bewick from Local Government Association at the South East seminar on 15 May 2017.

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New ventures, new risks

This session looks at the risks facing the public sector arising from new models of service delivery, as presented by Robin Powell from Acre Risk Consulting at the South East seminar on 15 May 2017.

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Risk management in the Department of Transport - how it's done and how we are stengthening it further

This session looks at current risk management within the Department of Transport and the new approach being introduced, as presented by Trevor Marchant from the Department of Transport at the South East seminar on 15 May 2017.

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Highways - what's new?

This session looks at the new Highways Code of Practice, its recommendations and practical application, as presented by Caroline Elson and Sarah Dalton from Langleys at the North West seminar on 28 April 2017.

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Vnuk consultation

This session looks at the Vnuk consultation and the issues that the Government need to consider such as fraud and brexit, as presented by Michelle Reilly from Hill Dicinson at the North West seminar on 28 April 2017.

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Post-Brexit scenarios and implication

This session looks at Brexit and Article 50 negotiations and their impact on UK employment, procurement and data protection regulations, as presented by Ken Slade and Jacqui Bickerton at Weightmans at the North West seminar on 28 April 2017.

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Changes to the discount rate

This session looks at changes to the discount rate, the reasons behind the review and the impacts, as presented by Douglas Stevenson at Arthur J. Gallagher at the North West seminar on 28 April 2017.

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Highways: The importance of risk based decision making and efficient claims processes

This session provides an update on the revised Highways Code of Practice, focusing on how it is impacting on local authorities' implementation of their highways asset management plan, as presented by Steve Thomas from Zurich Municipal at the Wales seminar on 25 April 2017.

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Shared services

This session explores shared services including health trusts, providing examples from around England, as presented by Bill Sulman from Aon at the Wales seminar on 25 April 2017.

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National Procurement Service insurance services

This session provides background information on the NPS, focusing on how agreements operate, the providers available through the agreements and how the agreements will be managed, as presented by Paul Griffiths and Jonathan Rogers from NPS at the Wales seminar on 25 April 2017.

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Challenges in setting a sustainable insurance programme and premium

This session looks at challenges facing insurers involved in the public sector, explaining how to calculate a premium and how to better understand tender results, as presented by Phil Farrar from RMP at the Anglia seminar on 19 April 2017.

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Independent Inquiry into Child Sexual Abuse (IICSA)

This session looks at the Independent Inquiry into Child Sexual Abuse, focusing on its aims, principles, structure and core projects, as well as exploring other examples of independent inquiries, as presented by Andrew Caplan and Kate Prestidge from Kennedys Anglia seminar on 19 April 2017.

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GDPR: What you need to know

This session looks at General Data Protection Regulations, as presented by Daniel Milnes from Forbes Solicitors at the Anglia seminar on 19 April 2017.

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Output from risk insurance forum discussion

These notes summarise the discussion from the risk forum at the Scotland seminar on 6 March 2017.

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Output from insurance forum discussion

These notes summarise the discussion from the insurance forum at the Scotland seminar on 6 March 2017.

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Output from plenary soft skills discussion

These notes summarise the discussion from the plenary soft skills session at the Scotland seminar on 6 March 2017.

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Changing landscape of abuse claims

This session looks at abuse claims, focusing on the changing attitudes and approaches to these claims and developments in limitation laws, as presented David Weir, Paul Donnelly and Andrew Lothian from DWF at the North East and Yorkshire seminar on 24 March 2017.

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Using a risk based approach to inspection regimes

This session looks at a risk based approach to inspection regimes, focusing on the Highways Code of Practice and how risk managers and insurers can support a risk based approach, as presented by Clive Speed at the North East and Yorkshire seminar on 24 March 2017.

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Heading for tomorrow: What's next for public sector claims?

This session looks at the future of public sector claims, focusing on the Highways Code of Practice, social care and housing claims, as presented by Chris Kilner and Henry Bermingham from BLM at the North East and Yorkshire seminar on 24 March 2017.

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Fundamental dishonesty and fraud, where are we now?

This session looks at fundamental dishonesty and fraud, as delivered by Christopher Booth from Forbes Solicitors at the North East and Yorkshire seminar on 24 March 2017.

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All by myself - lone working

This session looks at lone working, focusing on the risks of working alone and how these can be managed, as presented by Caroline Elson and Sarah Dalton from Langleys at the Anglia seminar on 24 March 2017.

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Risk maturity and Tata Steel Europe's journey to becoming risk intelligent

This session explores Tata Steel's journey to risk intelligence, focusing on their risk management framework and risk assessment criteria, as presented by David Mills from Tata Steel at the Police seminar on 7 March 2017.

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Using risk appetite for business benefit

This session focuses on risk appetite and its application in a business environment, as presented by Dr Simon Ashby at the Police seminar on 7 March 2017.

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Independent Inquiry into Child Sexual Abuse update

This session provides an update on the Independent Inquiry into Child Sexual Abuse, as presented by Orla Scanlan and Henry Bermingham from BLM at the Police seminar on 7 March 2017.

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MoRile update

This session provides an update on the Management of Risk in Law Enforcement, focusing on what the MoRile model has achieved to date and what the objectives are for the future, as presented by Richard Baldwin from Northamptonshire Police at the Police seminar on 7 March 2017.

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Challenges facing the public sector

This session looks at challenges facing the public sector, focusing on the changing insurance market over the last five years and the impact upon premiums, as by Phil Farrar from RMP at the Scotland seminar on 6 March 2017.

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Safeguarding, not just for social care

This session looks at safeguarding responsibilities of local authorities, as presented by Sarah Erwin-Jones at Browne Jacobson at the Midlands seminar on 15 February 2017.

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The golden thread

This session looks at internal processes of Leicester City Council including risk management, audit planning and the annual governance statement, as presented by Tony Edeson from Leicester City Council at the Midlands seminar on 15 February 2017.

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Managing risk in a devolved environment

This session looks at managing risks in a devolved environment, focusing on combined authorities, as presented by Daniel Milnes from Forbes Solicitors at the North West seminar on 7 February 2017.

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Worlds apart: Senior manager's risk report

This report looks at the varying strategies adopted by local authorities to drive forward their communities, as presented by David Forster from Zurich Municipal at the Midlands seminar on 7 February 2017.

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Setting a premium

This session looks at the challenges in setting a sustainable insurance programme and premium, as presented by Phil Farrar from RMP at the North West seminar on 7 February 2017.

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Emerging risks, autonomous vehicles

This session looks at the development of autonomous vehicles, focusing on the advantages and risks such vehicles pose, as presented by John Myles from Forbes Solicitors at the North West seminar on 7 February 2017.

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Assessing the impact of a major incident

This session looks at the consequences of a fatal incident, focusing on the inquest process and the short and long term effects on the organisation, employees and family members, as presented by BLM and Greater Manchester Fire and Rescue Service at the North West seminar on 1 February 2017.

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Consequences following a major motor related incident

This session ooks at consequences resulting from a major motor related incident, focusing on HGVs and the importance of adequate load securing, as presented by Nina Day from HSE at the Fire seminar on 1 February 2017.

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Consequences flowing from a fatal road accident

This session looks at consequences resulting from a fatal road accident, focusing on practices, procedures and lessons to prevent future events, as presented by Sue Nugent from Devon and Somerset Fire and Rescue Service at the Fire seminar on 1 February 2017.

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Edwards v Sutton

This session looks at the Edwards v Sutton Court of Appeal decision and offers the views of the different parties involved in successfully defending the claim as presented by Emma Cotton from Sutton Council, Nigel Adams from Clyde and Co, Geraint Williams from Zurich Municipal and Andrew Warnock QC from 1 Chancery Lane at the South East seminar on 25 January 2017.

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Housing claims handout

This handout supports the housing claims session, focusing on law arising from defective premises, landlords and tenants, as presented by Perry Hills from DWF at the South East seminar on 25 January 2017.

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Housing claims

This session looks at housing claims, focusing on law arising from defective premises, landlords and tenants, as presented by Perry Hills from DWF at the South East seminar on 25 January 2017.

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Slips and falls: guarding against the risks

Carol Dalton and Sarah Dalton from Langleys share their knowledge/experience in dealing with slips and falls claims and guarding against the risks, at the Alarm event: coping in a crisis held in the North East and Yorkshire region. The presentation includes a discussion of public liability, employers’ liability and highways, as well as case study examples.

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Dealing with a workplace fatality/HSE investigation

This presentation by Anna Naylor and Hazel Milner from Kennedys Solicitors advises on dealing with a workplace fatality/HSE investigation, from the Alarm event: coping in a crisis held in the North East and Yorkshire region on 2 December 2016.

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Abuse and multiple abuse claims

This session looks at the impact on a local authority when a crisis arises within its children’s social care function, as presented by Lucy Harris from Forbes Solicitors at the North East and Yorkshire seminar on 2 December 2017.

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Malicious software (malware) attack

A presentation by Mandy Knowlton-Rayner from Lincolnshire County Council about the impact of a malware attack, the response and the lessons learnt, delivered at the Alarm event: coping in a crisis held in the North East and Yorkshire region on 2 December 2016.

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Crisis round up

This session explores the changing landscape of crises and its impact, as presented by Helen Brown from Weightmans at the North East and Yorkshire seminar on 2 December 2016.

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Back to basics - claims 

This session looks at claims and takes it back to basics as presented at the South East seminar on 4 November 2016.

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Well-managed highway infrastructure: the new code of practice

This session looks at the latest Highways publication 'Well-Managed Highway Infrastructure: the New Code of Practice' as presented by Malcolm Davies from Croydon Council and Steven Conway from Keystone Law at the South East seminar on 4 November 2016.

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If you put your mind to it, you can accomplish anything!

This session provides delegates with soft skills they can apply to their working life, as presented by Peter Andrews from Hampshire County Council at the South East event on 4 November 2016.

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Advanced claims tactics

This session looks at advanced claims tactics as presented by Kathy Slowther from Southend-on-Sea Borough Council and Ron Ruston from Kennedys at the South East seminar on 4 November 2016.

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Motor fleet management

This session looks at motor fleet management as presented by Zurich Municipal at the South East seminar on 4 November 2016.

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Risk financing - practical tools for ensuring best fit to risk appetite

This session looks at risk financing and provices some practical tools for ensuring best fit to risk appetite, as presented by Marc Eyre from Dorset County Council and Bill Sulman from Aon at the South East seminar on 4 November 2016.

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IICSA, in or out? Preparation is the key

This session provides an update on IICSA as presented by Jane O’Leary from Nottingham City Council at the South East seminar on 4 November 2016.

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Back to basics - insurance

This session looks at insurance and takes it back to basics as presented at the South East seminar on 4 November 2016.

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Risk Advisor

Gary Feeley and Rob Farrell talk through Risk Advisor which is a unique digital platform that provides a suite of self-service risk engineering tools from Zurich Municipal. This was presented at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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Future proofing children’s services

Future proofing children’s services presented by Ashley Easen from Gallagher Bassett at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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Business continuity

This presentation on business continuity was delivered by Maggie Cowing from Crawford & Co at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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Insurance market update

This presentation Identifies market rates and trends delivered by Catherine Starrs and Nigel Cooper from Aon at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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The new Compulsory Pre-Action Protocol: what will it mean for claims handling in Scotland?

The new Compulsory Pre-Action Protocol: what will it mean for claims handling in Scotland? presented by Rory Jackson from Kennedys at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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RM3731 insurance services framework

RM3731 insurance services framework presented by Agnieszka Gajli and Debbie Hewitt, Yorkshire Purchasing Organisation at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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Insurance quiz

Insurance quiz delivered by Phil Farrar from Risk Management Partners at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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Cyber liability

This session explores cyber liability as presented by Dan Hopkinson from Beazley at the 2016 Alarm Conference Scotland.

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Skills for new insurance practitioners

This session explores skills for new insurance practitioners as presented by Anne Norrie from Zurich Municipal 2016 Alarm Conference Scotland.

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Should an autonomous car decide who lives or dies?

This session looks at autonomous cars and if they should decide who lives or dies as presented by Greg MacDougall from BLM and Cath Aislabie from Zurich Municipal at the 2016 Alarm Conference Scotland.

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Refuse collection and behavioural approach to safety management

A presentation on refuse collection and behavioural approach to safety management delivered by Malcolm Paterson from Gallagher Bassett at the 2016 Scotland conference.

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Practical risk management in partnerships

Practical risk management in partnerships presented by Alan Ross from Zurich Municipal at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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Major loss guide

This presentation on Major loss best practice guide was delivered by Richard Sheridan from Vericlaim UK Ltd at the Annual Scotland Conference, Learning and Opportunity held on 31 October - 1 November 2016.

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Brexit - facilitated discussion

This session looks at Brexit as presented by Sally Coates from Gloucester County Council at the South West seminar on 13 October 2016.

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Alternative service delivery model

This session looks at alternative service delivery model, as presented by Marc Eyre from Dorset County Council at the South West on 13 October 2016.

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Brexit notes

These notes supports the session that focuses on Brexit as presented by Sally Coates from Gloucester County Council at the South West seminar on 13 October 2016.

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Fraud

This session looks at fraud as delivered by Ken Johnson from Plymouth City Council at the South West seminar on 13 October 2016.

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Managing fleet risk

This session looks at managing fleet risk and the outcomes of the Glasgow bin lorry crash, as presented by Steve Thomas from Zurich Municipal at the Wales seminar on 12 October 2016.

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The Jay Inquiry - the story so far

This session explores The Jay Inquiry as presented by John Roberts and Henry Bermingham from BLM and at the Wales seminar 12 October 2016.

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Cyber risk

This session focuses on cyber risk, as presented by Jane Cooper from Shropshire Council and Matthew Hillyer and Martin Clemmit from Zurich Insurance at the Midlands seminar on 6 October 2016.

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The trials and tribulations of a liability claim

This session looks at the trials and tribulations of a liability claim, as presented by Jackie Handley from Nottingham City Council at the Midlands seminar on 6 October 2016.

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Your school is on fire - That's ok we have a BCP

This session looks at the risks of schools and fires as presented by Sonal Devani from Leicester City Council at the Anglia seminar on 30 September 2016.

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Insurance implications of shared service delivery

This session looks at insurance implications of shared service delivery, as presented by Phil Farrar from RMP at the Anglia seminar on 30 September 2016.

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Cyber risk, data risk

This session focuses on cyber risk as presented by Andrew Millard from Aon at the Anglia seminar on 30 September 2016.

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Employers' liability - what is really means

This session looks at employers' liability and what is really means, as presented by Langleys on at the North East and Yorkshire seminar on 23 September 2016.

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Liability for volunteers

This session explores liability for volunteers as presented by Hannah Beddis from BLM at the North East and Yorkshire sminar on 23 September 2016.

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Social Media: What are the risks and can they be managed?

This session explores the risks of social media and how they can be managed, as presented by John Farrell from Kennedys at the Police seminar on 20 September 2016.

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Social media and digital engagement in policing

This session looks at context, insights, twitter, facebook, operational support, campaign and pushed messages and data and objectives relating to the risks and opportunities with social media, as presented by David Bailey from Staffordshire Police at the Police seminar on 20 September 2016.

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Do you have size 12 waders and other flooding risks

This session explores floos risks as presented by Pam Pursley from Somerset County Council at the South West seminar on 20 April 2016.

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Risk management and reshaping services

This session looks at risk management and the reshaping of services, as presented by Joseph White from Zurich Municipal at the South West seminar on 20 April 2016.

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Health and safety offences - the new sentencing regime

This session looks at the new sentencing regime for health and safety offences including corporate manslaughter and food safety and hygiene offences, offering a definitive guideline as presented by Peter Bennett from Dolmans at the South West seminar on 20 April 2016.

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Insurance market update and MMI

This session looks at the insurance market and MMI, as presented by Bill Sulman from Aon at the South East seminar on 20 April 2016.

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Running a risk management workshop for staff

This session offers a guide to running a risk management workshop for staff, as preseted by Sally Coates from Gloucestershire County Council at the South West seminar on 4 May 2016.

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The three lines of assurance and control of effectiveness

This session look at assurance and what it means as presented by by Duncan Short from RSM at the South East seminar on 12 May 2016.

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Information risk toolkit

This session looks at information risk and how to best manage it to deliver strategic outcomes, as presented by Juliette Arnold and Denise Abel from Essex County Council at the South East seminar on 12 May 2016.

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Developing evaluation methodology

This session looks at how to develop a risk evaluation methodology, as presented by Steve Mappley from Royal Borough of Windsor at the South East seminar on 12 May 2016.

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The Insurance Act

This session looks at the Insurance Act 2015, as presented by Michael Hutchinson from Zurich Municipal at the South East seminar on 21 January 2016.

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Fraud strategies

This session looks at fraud awareness and strategies to deal with fraud as presented by Kathy Slowther from Southend-on-Sea Borough Council at the South East seminar on 21 January 2016.

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Recovering from a major flood event - solutions

This session explores the solutions to recovering from a major flood event, as presented by Peter Farrelly from Vericlaim at the Scotland seminar on 29 February 2016.

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Property matters

This session looks at glocal property loss prevention engineering and property claims and the challenges and issues faced, as presented by Cyrille Rouzier and Warren Forbes from AIG at the Scotland seminar on 23 May 2016.

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Claims defensibility

This session looks at claims defensibility as presented by Malcolm Paterson from Gallagher Bassett at the Scotland seminar on 23 May 2016.

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Kennedy v Cordia: a slippery slope?

This session explores Kennedy v Cordia, a slip claim, as presented by Giles Graham from Clyde & Co at the Scotland seminar on 23 May 2016.

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Practitioners technical skills - joining performance and risk services together

This session looks at the Met reforms since 2012, performance and assurance vision, risk and assurance services, risk escalation, risk management maturity, strategic governance framework, assurance framework and developing an assurance plan, as presented by by Jo Collins from the Metropolitan Police at the Police seminar on 3 March 2016.

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Putting the patient first

This session explores how they manage the risk of mental health in Hampshire Constabulary, as presented by Inspector Huw Griffiths from Hampshire Constabulary at the Police seminar on 3 March 2016.

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Horizon scanning and risk management

This session looks at how police forces can incorporate horizon scanning into their risk management processes to take a longer-term view, including: futures analysis, leadership-management-foresight-futures model, National Register of Emerging Risks and Opportunities for policing, horizon scanning process, the development of trend narratives and public service transformation landscape to 2020, as presented by David Herrington and Sadie Lynch from the Royal College of Policing at the Police seminar on 3 March 2016.

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Highways new Code of Practice - a claims handling perspective

This session looks at the new Highways Code of Practice, as presented by Peter Wake from Weightmans at the North West seminar on 25 February 2016.

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Driving down the total cost of risk – the use of KPIs & value of the insurance officer

This session looks at driving down the total cost or risk, the use of KPIs and the value of the insurance offices, as presented by Phil Farrar and Ian Ross-Bain from RMP at the North West seminar on 25 February 2016.

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Effective flood crisis solutions

This session looks at effective flood crisis solutions, as presented by Andrew Cavan from Vericlaim at the North West seminar on 25 February 2016.

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Major loss best practice guide

This session looks at a major loss best practice guide as presented by Richard Sheridan from Vericlaim at the North East and Yorkshire seminar on 18 March 2016.

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Changes to the small claims limit

This session reviews the changes to the small claims limit as presented by Nigel McCloy from Forbes Solicitors at the North East and Yorkshire seminar on 18 March 2016.

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Cyber - is it worth the risk?

This session looks at the risks associated with cyber crime as presented by Matthre Hillyer from Zurich Municipal at the Midlands seminar on 25 May 2016.

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Civil litigation reforms: the changing landscape

This session looks at civil litigation reforms as presented by Nick Parsons from BLM at the Midlands seminar on 25 May 2016.

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Modern Slavery Act: implications for public authorities

This session looks at the Modern Slavery Act and the implications for public authorities, as presented by Weightmans at the Midlands seminar on 25 May 2016.

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Highways new CoP, a risk management perspective

This session seeks to explore some of the key risk management issues which highways authorities need to consider ahead of the updated Highway Code of Practice's publication, as delivered by Carl Dunkley from Gallagher Bassett at the Anglia seminar on 27 April 2017.

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Renewables risk

This session looks at the risks associated with renewable energy for the public sector, as presented by Ian Stanton from Zurich Municipal at the Anglia seminar on 27 April 2016.

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Insurance market update and the MMI clawback provisions

This session provides an update on the public sector insurance market, focusing on general market trends, property, casualty and motor insurance, as presented by Bill Sulman and Alison Goodwin from Aon at the Anglia seminar on 27 April 2017.

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Children's services claims

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Children's services claims, Catherine Foster, Crown Office Chambers

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Speaking in public - hints and tips for better presentations

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Speaking in public - hints and tips for better presentations, Bill Walker, JLT Specialty Ltd

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Public health and social care

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Public health and social care, Paul Dixon, Zurich Municipal

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The biggest risk of all - social media

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. The biggest risk of all - social media, Ben Overlander, Regester Parkin

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Past, present and future - a Barrister's perspective of good claim

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Past, present and future - a Barrister's perspective of good claim, Alex Foster, Parklane Plowden Chambers

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Housing disrepair - case studies and tips

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Housing disrepair - case studies and tips, Carolyn Halpin, Thirteen Group and Siobhan Hardy, Forbes Solicitors.

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Childrens services claims

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Children's services claims, Catherine Foster, Crown Office Chambers

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Emergency services integration

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Emergency services integration.

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Round and round the risk management garden

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Round and round the risk management garden, Carolyn Halpin, Thirteen Housing Group

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Housing responsibility for roads and footpaths

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Housing responsibility for roads and footpaths, presented by Helen Snowball from Kennedys.

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Social media what are the risks and can they be managed

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Social media what are the risks and can they be managed, John Farrell, Kennedys.

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After the fire the inquest begins

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. After the fire the inquest begins, Natalie Puce, BLM

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Local authority litigation update

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Local authority litigation update, Peter Wake, Weightmans

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Childrens services claims a practitioners approach

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Children's services claims a practitioners approach, Sue Gregory and Jane O'Leary, Nottingham City Council.

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Running an insurance tender

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Running an insurance tender under the new EC procurement regulations/CCS Insurance services framework RM3731. Nigel Cooper and Bill Sulman, Aon and Nick Hurley and Peter Ware, Browne Jacobson.

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Your school is on fire - That's ok we have a BCP - or do we?

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Your school is on fire - That's ok we have a BCP - or do we? Sonal Devani and Tony Edeson, Leicester City Council.

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Regulatory in depth assessments and evidencing effective risk management

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Regulatory in depth assessments and evidencing effective risk management, Kelsey Walker, HCA.

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Biometrics

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Biometrics: How they work, the opportuunities they offer and the future in managing people. Simon Hallam, Argus Global.

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Emergency response and business recovery planning for schools

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Emergency response and business recovery planning for schools, Jane Cooper, Shropshire Council.

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Transforming education services: the role of risk management

Presentation from the 2016 Alarm National Conference held in June 2016. Transforming education services: the role of risk management, Iniobong Enang, Glasgow Caledonian University

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HRA, DOLS, DPA, FOI; managing the acronyms

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. HRA, DOLS, DPA, FOI; managing the acronym, Kella Bowers and Lucy Harris, Forbes Solicitors

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Childrens services insurance challenges

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Childrens services insurance challenges, Philip Farrar, Risk Management Partners

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Stand and deliver balancing the opportunities and risks of devolution

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Stand and deliver balancing the opportunities and risks of devolution, Angela Beechey, Shropshire Council and Jonathan Cook, Browne Jacobson.

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The trials and tribulations of an EL claim

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester.The trials and tribulations of an EL claim, Jonathan Cook, Browne Jacobson and Jackie Handley, Nottingham City Council.

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Police risks

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Police risks, Philip Farrar, Risk Management Partners

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Highways - the importance of good claims and risk management practices

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Highways - the importance of good claims and risk management practices, Cath Aislabie and Clive Speed, Zurich Municipal.

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Assessment of critical suppliers - a case study

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Assessment of critical suppliers - a case study, John Lawson, NHS Blood and Transport

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Reporting of risks - who do you tell

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Reporting of risks - who do you tell, Pam Pursley, Somerset County Council

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Risk management CSE - futureproofing and building resilience

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Risk management CSE - futureproofing and building resilience, Colette Dark, Gallagher Bassett

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Should an autonomous car decide who lives and who dies?

Presentation from the 2016 Alarm National Conference held in June in Manchester. Should an autonomous car decide who lives and who dies? Alix Bedford, Brian Matthews and Nick Rogers.

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Crisis? What crisis?

Presentation from the 2016 Alarm National Conference held in June 2016 in Manchester. Crisis? What crisis? Nick Grant, Hill Dickinson

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