Risk Awards 2019

The ALARM Risk Awards were created to recognise achievement in risk management, acknowledging the work of risk and insurance practitioners across a number of categories.

Thank you to everyone who submitted an entry for the 2019 ALARM Risk Awards. Congratulations to the winners and finalists. 


Operational Risk
North Yorkshire County Council

When North Yorkshire County Council (NYCC) embarked on a significant transformation programme it made the key decision to put risk at the heart of its endeavours. A stated shift in risk appetite, an organisation wide risk workshop embedding sound practice throughout the projects and themes of programme and the provision of professional and pragmatic insurance and risk management advice on new commercial ventures all contributed to the delivery of significant cultural change and recurring savings of more than £150 million over the past five years, all whilst protecting the provision of essential front line services.

Community Risk
Powys County Council

The Builth Wells Event Safety Group was established in the wake of the tragic death of a young man who was visiting Builth Wells due to his attendance at the Royal Welsh Show in July 2017. The Group was tasked with identifying measures to reduce public risk, and improve safety of those in and around Builth Wells during the period of the Royal Welsh Show. Working with 12 public, private, and third sector organisations, Powys County Council (PCC) led the implementation of a series of safety measures, managing public risk, enhancing visitor experience, and reducing the burden on emergency services.

Best Response to a Critical Incident
Leicester City Council

On 25 February 2018, during arctic weather conditions, an explosion occurred at a Polish mini-supermarket in Leicester. The building, which included residential premises, entirely collapsed and nearby buildings were badly damaged. The emergency services responded, and a search and rescue operation ensued. Council services were quickly on the scene to support this, providing building safety advice, traffic management resources and an emergency centre. Five people had been killed and the multiagency operation developed into an evidence gathering one and then a site make-safe/recovery operation. The agencies engaged worked in close cooperation in challenging circumstances without ‘a single crossed word’.   

Best Use of Technology in Risk Management
Network Rail

Network Rail have pioneered the use of visualisation software for risk management, generating an honest excitement across the business while breaking silos and working in isolation. The group risk team has taken a very large dataset and created intuitive insight across risks to cater for the differing needs within the organisation. This work has changed attitudes within the organisation, pushed the boundaries of the SharpCloud product, revolutionised the design of the software and gained recognition within industry.

Best Initiative in Combatting Fraud
Kent Intelligence Network

Destin Solutions launched HUB to help councils identify fraud and erroneous claims made in small business rates relief (SBRR) and recover lost revenue in this area. HUB is a central portal which pools together all business ratepayer data published individually by each authority. It’s the first solution of its kind to consolidate all business rates data in this way, using transparency of government data to help boost revenues. The Kent Intelligence Network (KIN) implemented HUB across 13 local authorities, resulting in the rebilling to date of £387,304 due to incorrect/fraudulent SBRR relief claims and achieving a 15:1 return on investment.

Collaborative Working with External Partners
Highways England

The A14 Cambridge to Huntingdon scheme is the largest in-construction highways project in the UK. A tier one project of national strategic importance, it has a total budget of £1.45 billion and a four-year construction phase, and is being delivered by Highways England in conjunction with a three-way Joint Venture partnership (or Integrated Delivery Team - IDT). A collaboratively driven top-down and bottom-up reinvention of risk management processes has helped successfully manage the risks within this complex organisational, engineering and delivery environment, contributing to keeping the project within budget and to programme – the only comparable construction project to have achieved this.  

Team of the Year
Essex County Council

Essex Assurance is a multi-specialism team that supports Essex County Council (ECC) to build and maintain resilience and protect its people and its assets. Its creation saw the bringing together of all assurance and risk related areas under one head of service. It has existed for one year and since its creation has achieved significant savings (£700,000), massively improved risk management, assurance and incident recovery across the county council, overcome serious challenges, raised the profile of its work with members and senior officers and simplified and streamlined process for staff obtaining buy-in and revitalising interest and engagement in its work.

Professional of the Year
Fiona Miller, Police Scotland

Fiona Miller is Enterprise Risk Manager for Police Scotland and since taking up post in July 2017, has developed and implemented a brand new risk management framework, increased the risk management team capacity by 400% and has successfully introduced risk appetite and tolerance to the organisation for the first time.

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